Background

In accordance with legislative requirements, Enex Fuels Ltd. has introduced this privacy policy to ensure the privacy and confidentiality of personal information we may have.

The objective of this policy is to outline the nature of personal information, our need for and use of certain personal information and our obligation to protect that information.

Our Commitment to Privacy

Enex Fuels Ltd. respects the privacy and the confidentiality of our customer and employee personal information.  We are committed to keeping the personal information shared with us by any means including the Internet, the telephone or through our offices, confidential.  The use of such information will only be for the purpose for which it was collected.  This Privacy Policy explains how Enex Fuels Ltd. and its affiliated companies collect, use, disclose and protect the personal information we obtain. References to “Enex Fuels Ltd.” are to the corporate entity depending upon the context.

What is Personal Information?

Personal information is any information about an identifiable individual and includes information with respect to name, address, age, gender, income, marital status, finances, employment, trading history, personal references and identification numbers (such as Social Insurance Number).  Personal Information does not include home address and telephone number if these are published in a telephone or other directory.

We ask for information to establish and serve our customers better.  Enex Fuels Ltd. will use Customer Personal information obtained primarily for credit reference and collection purposes.  Employee Personal Information will be used primarily for payroll and benefit plan purposes.

Important Principles

Our Privacy Policy applies to individuals, including individuals carrying on business alone or in partnership with other individuals.  It consists of the following key principles:

Collecting and Using Personal Information

Either before or when we collect personal information, we will explain how we intend to use it.  We will limit the personal information we collect to what we need for those purposes, and we will use it only for those purposes.  We will obtain consent if we wish to use personal information for any other purpose or before collecting personal information from, or providing personal information to parties not affiliated with Enex Fuels Ltd.

Disclosing Personal Information

Under no circumstances will we sell customer lists or personal information to others.  We will only release personal information to parties outside Enex Fuels Ltd. with prior consent, when required or permitted by law; or in the protection of public interest.

Protecting Personal Information

Enex Fuels Ltd. may store and process Personal Information in any of our Campbell River, Courtenay, Nanaimo, Port Alberni or Victoria offices in British Columbia, Canada.

We will protect personal information with appropriate safeguards and security measures.  We have security standards to protect our systems and personal information against unauthorized access and use.  We use our best efforts to ensure our suppliers and agents, as part of their contracts with Enex Fuels Ltd., are bound to maintain customer and employee confidentiality and may not use the information they obtain for any unauthorized purpose.  When we provide information in response to a legal inquiry or order, we ensure that the order is valid and we disclose only the information that is legally required.

Access to and Accuracy of Personal Information

We will provide individuals access to the personal information we retain about them.  Most of this information can be obtained by contacting Todd Nicklin in writing at 2311 McCullough Road, Nanaimo, BC, V9S 4M9.  We will advise customers in advance if any minimal charge is required for conducting the search, and we will respond to the request promptly.

We will make every reasonable effort to keep personal information accurate and up-to-date. Having accurate information about customers and employees enables us to provide the best possible service.  Individuals can help ensure we have accurate information by informing us of any changes to Personal Information.

Accountability and Openness to Privacy Concerns

We will explain options and consequences of refusing or withdrawing consent to the collection, use or release of personal information, and we will record and respect customer and employee choices.  In many cases customers and employees are free to refuse or withdraw consent at any time.  Individuals wishing to refuse or withdraw consent may do so by contacting Todd Nicklin, Enex Fuels Ltd. Privacy Officer at 250-754-3639, or toll free at 1-866-973-3639.  With few exceptions, options can be changed at any time.